Vũ Tuấn Anh

QA QC Supervisor, Section Manager

Điện thoại: 0967748332

Năm sinh: 09/01/1981

Email: vtanh002@gmail.com

Giới tính: Nam

Địa chỉ: Nam Hồng, Đông Anh, Hà Nội

Hôn nhân: Có

Thông tin hồ sơ

Trình độ học vấn: Đại học

Số năm kinh nghiệm: Trên 5 năm

Cấp bậc mong muốn: QA QC Supervisor, Section Manager

Nơi làm việc: Vĩnh Phúc, Hà Nội, Bắc Ninh

Mức lương mong muốn: Thỏa thuận

Ngày cập nhật: 4 tháng ago

Mục tiêu nghề nghiệp

Với kinh nghiệm trong lĩnh vực quản lý & đảm bảo chất lượng và các lĩnh vực liên quan khác nhiều năm, tôi luôn đặt quyết tâm và mục tiêu cao nhất trong mọi công việc, mọi môi trường làm việc. Tôi luôn mong muốn trở thành người leader, setup tiêu chuẩn quản lý chất lượng hàng đầu, đào tạo đội ngũ nhân viên chất lượng chuyên môn cao, đảm bảo zero escape lỗi và sản phẩm đầu ra có chất lượng cao nhất

Kỹ năng bản thân

- Microssoft Office, PPT, common Software

- MES, SAP, Agile BOM Systems

- ISO Certificate (ISO 9001:2015, 14001:2015, 45001:2018 & Internal Auditing Methodolody)

- excellent leadership achievements

- Compal VN Local Talent Development team 2023

Học vấn / bằng cấp

2008 Tourism Management Institute of Singapore (TMIS) - IATA & UFTAA Travel & Tourism Consultant Diploma - ABACUS Certificate of Accomplishment Tourism Management Institute of Singapore - IATA & UFTAA Travel & Tourism Foundation Diploma Tourism Management Institute of Singapore

Kinh nghiệm làm việc

07/2022 - 05/2024 Compal Wise Electronic Vietnam Binh Xuyen Industrial Park, Dao Duc Town, Binh Xuyen District, Vinh Phuc Job title: FQA Section Manager Take responsibility for the final quality assurance department - Manage & supervise Engineers and Shift leaders of FQA Department projects - Quality documents management (SOP, SIP, e-ISO documents) - Build up training plan & quality management system, Training quality team with highly qualified - Make sure OBA readiness for NPI new stage (setup & layout inspection line, OBA facility, &, operator’s training plan, capacity, CET test (included Hanging test, Aging test, Transportation test), Kazam, MES system, FAI report) - SAP /MES /Agile BOM system operation & control - Manage sampling plan base on Production plan & procedures and customer requirements - Handle internal & external audit, abnormal findings and provide prevention & improvement solution - Deal with defective products, work with other departments to have risk assessment, (hold/reject/rework) solution to make sure zero escape defective from production line - Weekly/monthly quality yield internal/external reports - Take part in meetings with other departments (OPM, SQE, PQM, QS, ME, PE team, ...) to give out solution to prevent defective and improve quality issues - Responsible for answering demands and resolving complaints, findings & improvements, QMS audit, 8D report from customers 08/2018 - 06/2022 Apax Leaders Corporation 3rd Floor, Ket Hien Building, #3 Me Linh street, Lien Bao district, Vinh Yen city, Vinh Phuc Province. 08/2018 - 07/2020 Job title: Customer Service Officer Leader (CSO Leader) 07/2020 - 06/2022 Job title: Operation Mananger (OM) - Center management: operate of English center to ensure teacher's teaching and student's learning quality; to maintain high customer service quality by company 5-star standards; manage facilities, always make sure center's assets in good condition. - Student management: to monitor student's learning, student's grade; check student's learning homework and practice on E-learning system. - Class management: schedule class for semester with the Head Teacher; update classroom situation to open new class, close class or fuse class depend on amount of student and school shift; maintain ACS (average class size); open Demo class for trial student. - Customer Feedback: to handle customer feedback about teaching method and effectiveness, service quality, student's E-learning homework, student's grade. To solve and feedback exactly complaining within 24 hours, follow feedback process efficiently. - Staff management: manage, train, support Class Manager (CM), Cashier, IT, Security Guard, Housekeeper in Center; allocate the specific tasks to staff and make sure they complete well their tasks. - Foreign teacher management: manage teaching schedule efficiency with the Head Teacher, to monitor teacher's teaching process to ensure the company's teaching standards; support teacher to integrate into Vietnamese life, arranging suitable accommodation; getting local temporary registration. - Other duties: support Sale, Marketing, Human Resource Department, work with local government authority on concerned issues. 10/2016 - 07/2018 Zara Vietnam (Mitra Adiperkasa Vietnam Company Limited) #117-119-121 Nguyen Du Street, Ben Thanh Ward, No1 District, Ho Chi Minh City Job title: DT Leader (Delivery Team Leader) - Product management (fashion clothes, accessories): Correctly controlling the product to meet sales objectives assigned by company, make orders effectively, to have active presence and organize the process of receiving merchandise, to be responsible for optimizing the stock. - Staff management: training & organize the Warehouse team. - Budget control: control and protect all the Warehouse's assets, to organize the inventory and control wastage in line with the objectives of the company. 02/2012 - 09/2016 Cheers Convenient Store 79 Robinson road, #01-02 CPF Buiding Singapore 060897 02/2012 - 02/2014 Job title: Warehouse Supervisor - Manage stall's warehouse, recieve stocks from suppliers and issue from warehouse to selling stall - Make sure warehouse at the standard temperature, stay away from damp humidity, maintain fire safety - To keep the stocks stand in the line, easy to stock in & stock out, follow by expiry standard. 02/2014 -09/2016 Job title: Store Supervisor - To manage about 15 staffs and schedule staff's working shift. To supervise & gide and motivate all staffs on working process - Maintain stall standards: Customer service, Cleanness & hygiene and Stock display standards. To manage promotion policy, push sale products - Order run-out stocks and control expiry stocks - Deal with customer on special issues. To bargain with suppliers to lower merchandise cost - Do daily sale & monthly sale summary. 03/2009 - 12/2011 Viet Kitchen Food Stall Kopitiam PTE LTD. 51 Bras Basah Road #01-03 Plaza By The Park Singapore Job title: Supervisor - Working at Vietnamese Food Store in Singapore Kopitiam food court. We serve traditional Vietnamese food: Beef noodle, Chicken noodle, Fried Spring roll, Fresh Spring roll, Fried rice, … 08/2007 - 02/2009 Rizt Carlton Millenia Hotel Singapore (5-star Hotel) Banquet Department Job title: Captain - Lead shifts and actively participates in the servicing of events - Interact with guests to obtain feedback on product quality and service levels - To respond to and handles any complaints or guest problems - In co-operation with Housekeeping, Laundry, Stewarding, Engineering, Front Office, security Guard, Beverage Supervisor to work on relevant issues - Maintain and reinforce Hotel standards, policies and procedures - Carry out reasonable requests by the F&B Manager.

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