| PRINCIPAL DUTIES & RESPONSIBILITIES :
1. Overall responsibility of following section of quality: a) Quality System b) Quality inspection lab (reliability & durability testing) c) Calibration activities d) Customer PPM reduction coordination e) Improving QA System of the company 2. Updating of Quality Manual (QMSM) & Procedure Manual (QMSP) as per the requirement. 3. Coordination with auditors for internal quality audit as per plan (Quality System : ISO/TS 16949:2002). 4. Working as guide, facilitator and coordinator for the quality system by customer / potential customer representative (II party audit). 5. Coordination with certification agencies for pre audit, certification and surveillance audit as well as NCR closures, also guiding the external auditors during the audit. 6. Formats verification for change / up gradation and its control. 7. Control of approved vendor list on the basis of authorized approvals from the concerned departments. 8. Follow up for Management Reviews and Business Plan Reviews. 9. Conducting training on QUALITY SYSTEM awareness. 10. Communication to customer regarding certification status of quality system. 11. Follow up of corrective & preventive actions. 12. QA Lab Testing frequency finalization on the basis of the past performance on quarterly basis. 13. Weekly review of QA Lab, Calibration, Quality System & PDQA. 14. Participation in analysis & action for major breakdown in Q.A. Lab Equipments. 15. Finalizing the new QA Lab facilities requirements (I/H as well as outside). 16. Coordination and handling of special customer requirements and concept clarification, as and when required. 17. Routine supervision and guidance for QA Lab, Quality System, Calibration and PDQA. 18. Interpretation of quality system company wide, as when required. 19. Coordination for data / presentation for IMT’s before sending it for repair. 20. Approval for Calibration Work Instruction. 21. Guiding member calibration on calibration method and facilities development. 22. Negotiation for price / repair charge for IMT’s. 23. Coordination of IMT’s repair in case of breakdown in SIR. 24. Ensuring testing of materials and finished goods as per standards. 25. Conduct regular appraisals of sub-coordinators. 26. Ensure adherence to all laid down QUALITY SYSTEM, identification of kaizens and their implementation. 27. Improve house keeping to secure 5S score as per targets. 28. Any other task assigned from time to time. AUTHORITIES : 1. Stop the dispatch and / or production if a process or product become non-conforming. 2. Stop production in case of non-compliance observed in quality system. 3. Calibration Work Instruction, Lab Test Report, Change Information Sheet, Approved Vendor List, Format Introduction, etc. 4. Recommend non-functional deviations on the SIR. 5. Sign PSW as approving authority in case of customer waiver. 6. Shortlist interviews and recommends the candidate for recruitment of personnel up to group leader level for quality department. BASIS OF ASSESSING PERORMANCE (KEY RESULT OF NCRS / SCORE) 1. Thoroughness of quality system 2. II & III party audit result (in case of NCRs /score) 3. Batting Average in QA Lab 4. Kaizen Quality and Quantities 5. 5S score in quality areas 6. Customer PPM reduction coordination MINIMUM DESIRED PERSON SPECIFICATION
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